Statutory Disclosures in terms of Section 43 of the Electronic Communications and Transactions Act 25 of 2002
In compliance with Section 43 of the South African Electronic Communications and Transactions Act (ECTA), the following business information is made explicitly available to users prior to concluding any electronic transactions:
- Full Legal Name & Legal Status: Frugal Trading (Pty) Ltd
- Registration Number: 2024/065892/07
- Physical Address (Domicilium Citandi et Executandi): Unit 19 Sorrento Complex, 1 Stiglingh Rd Morningside Sandton, Johannesburg, Gauteng, 2196
- Telephone Number: +27878217871
- Website Address: https://frugaltrading.co.za
- Official Email Address: [email protected]
- Description of Goods/Services: Retail and online distribution of general commercial trading goods.
- Payment Terms: Payment is required upfront in full via our integrated secure payment gateways before any order processing or dispatch occurs.
- Secure Payment Infrastructure: All electronic transactions are secured using industry-standard SSL/TLS encryption and processed via certified, secure external payment providers. No raw credit card data is stored on our servers.
- Complaints Procedure: Any official complaints regarding services or goods can be directed to our official email address listed above.
- Customer Support Hours: Monday to Friday, 08:00 to 17:00 (South African Standard Time), excluding public holidays. Enquiries received outside these hours will be attended to on the next business day.