Last Updated: August 2026
Frugal Trading (“we,” “our,” or “us”) operates https://frugaltrading.co.za. We are committed to protecting your privacy and ensuring that your personal information is processed lawfully and transparently in accordance with the Protection of Personal Information Act, No. 4 of 2013 (POPIA).
Information We Collect
We collect the minimum personal information strictly necessary to fulfill your orders, communicate with you, and improve your shopping experience:
- Identity Information: Full name, surname.
- Contact Information: Email address, mobile telephone number.
- Delivery Information: Physical shipping address.
- Technical & Usage Data: Server logs, IP addresses, browser types, and cookie data generated through core operational infrastructure, essential session management, and standard web analytics or advertising tools used to measure ad performance and user interaction.
Purpose of Data Processing
Your information is processed strictly for the following explicit and lawful reasons:
- To process payments and manage your e-commerce customer account.
- To package, route, and fulfill your orders through our shipping networks.
- To communicate tracking milestones or answer customer support enquiries.
- To measure, optimise, and analyze advertising performance and website traffic via integrated platforms like Google Ads and Analytics.
Third-Party Data Sharing (Operators)
We will never sell your data. To fulfill our contract with you and run our e-commerce operations safely, we securely share only the essential minimum information with the following third parties who act as Operators under POPIA:
- Fulfilment & Shipping Partners: Bob Go (sharing your name, phone number, and delivery address to generate waybills and route your parcel).
- Payment Gateways: PayFast (financial and transaction data is handled directly under strict PCI-DSS encryption standards).
- Advertising & Analytics Providers: Google LLC (for measuring conversions, ad performance, and analyzing traffic trends via standard tracking tags).
Data Security Safeguards
We implement industry-standard technical security measures to maintain data integrity and protect your information against unauthorised access, loss, or destruction. This includes full SSL/TLS encryption across our platform and secure infrastructure hardening.
Your Rights as a Data Subject
Under POPIA, you retain full rights over your data. You may contact us at any time to:
- Request confirmation of what personal data we hold about you.
- Request updates or corrections to inaccurate information.
- Request that your personal records be permanently deleted from our system.
To exercise these rights, please contact our designated Information Officer via email at: [email protected].